TERMS & CONDITIONS

The following terms and conditions apply, however regional circumstances and regulations, contractual obligations to suppliers and should be read as shown below.

Travel arrangements detailed on our web sites are provided and coordinated by HALCYON MYANMAR TRAVEL.

HALCYON MYANMAR TRAVEL has taken due care and responsibility to verify and check all information on our web sites as at the time of compilation, however, as this information is supplied by the relevant accommodation & tour/cruise operators in our brochures, it accepts no responsibility for any inaccuracy or misdescription contained in the publications.

Sales of services as contained in our publications are made by HALCYON MYANMAR TRAVEL  only as agent for the person, business or company providing the services. The standards of accommodation and other services chosen are based on various factors, which are generally accepted as indicative of a certain class.

HALCYON MYANMAR TRAVELdoes not accept responsibility for any change in prices or variation of services as shown, and all services and prices are subject to change without notice.

HALCYON MYANMAR TRAVEL does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those service providers in connections with your convention pursuant to a contract between them and yourselves and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action.

It is essential that you check with us, or your travel agent, for any changes or variations to the information shown on our web sites. This will allow us to advise you, or your agent, of any such changes that we are aware of either before you book your holiday, or prior to your departure.

BOOKINGS : All reservations should be made through HALCYON MYANMAR TRAVEL

Rates and Price Variations: We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice.

Deposits: Bookings travelling within 90 days will be required to pay 30 % of full amount at the time of confirmation Any booking not deposited with us by this time will automatically cancel without notification. Deposit conditions for certain accommodation and tour products may vary, these are stated  individually . We will advise you in writing of these conditions at the time of booking. Bookings over Christmas and New Years (Festive Season) require a non refundable and will be advise on confirmation of  the Trip. Final payment must be made 30 days prior, as this it non refundable under any circumstances.

Final Payment: Final payment is due 30 days prior to travel date. No vouchers will be issued until final payment is received in our office. Final payment conditions for certain accommodation and tour products may vary, these will be shown on Trip Confirmation. We will advise you in writing of these conditions at the time of booking. Please note the final payment may vary from the original booking price or quote if the product is subject to exchange rate fluctuations or price rises by wholesalers or other suppliers.

Standard Cancellation Policy:

Bookings cancelled inside 30 days – Non refundable

Deposited bookings cancelled 30 or more days prior to travel – Deposit is non refundable PLUS you will be charged any cancellation fees that are levied by the supplier

Fully paid bookings cancelled 30 days or more prior to travel – Deposit PLUS any fees levied by the supplier are non refundable

Cancellations must be in writing and should be addressed to the consultant handling the booking.

Special Cancellation Conditions: Certain accommodation and tour products will apply additional cancellation charges. These cancellation conditions and costs will be clearly advised to you in writing at time of booking.

Late Booking Fees: A late booking fee of US$50.00 can be charged if booking is made within 72 hours prior to departure. This depends on the amount of administration work involved, and if applicable, you will be notified at time of reservation request from you or your agent.

Change Of Itinerary After Holiday Has Commenced: Any alteration or cancellation of services after your holiday has commenced can incur penalties. There is no refund for unused services.

Refunds: All refund requests must be in writing, and made direct to us or through the Agent from whom the travel arrangements were purchased. Claims must be made within 10 days of completion of travel arrangements. Refunds will not be made for bookings cancelled due to inclement weather or illness.<pre>   </pre>

Processing fee will be applies to all approved refunds and will advise individually. No refunds will be made for services once travel arrangements have commenced. No guarantee is provided or warranted that any refund will be available.

Reporting of Incidents: Any abnormal incidents including injuries, service problems, cancellation of a service or dissatisfaction must be reported to HALCYON MYANMAR TRAVEL during the event to allow us an opportunity to rectify the situation or provide assistance.

Validity of Rates: Prices are valid for the dates indicated.

Currency: All rates are quoted in United State Dollars(US$), or as otherwise indicated.

Children’s Rates: Child costs are based on sharing a room with adults and using existing bedding . Cost for additional bedding and rollaways are available on request.

Accommodation:  We reserve the right to offer alternative accommodation of a similar standard in the case the accommodation operator overbooks their property or for any reason beyond our control. All rates are subject to change without notice. Not all properties provide instant availability and in these cases HALCYON MYANMAR TRAVEL checks availability once we receive the booking request.

Flights: We will not proceed with booking flights until your accommodation is confirmed. This is to avoid strict fees charged by airlines for flight amendments. This may result in fare and/or availability changes.

Check In / Check Out Times: These vary according to operator. Generally your accommodation check in is 2pm and check out 12pm. Please note that most properties will require a credit card authorization on check-in. In the instance that you don’t have a credit card usually a cash bond will be required.

Single Supplement Costs: If not shown in your selected accommodation cost, this is available on application.

Accommodation Ratings: Are based on our own inspections and some in conjunction with existing Ministry of Hotel and Tourism  ratings. Our ratings are for guidance only and are not to be construed as Ministry of Hotel and Tourism endorsement.

Group And Incentive Travel: As group and conference rates are specially contracted rates specific for that particular group, they have different terms and conditions to standard holidays. If you are booking a group or incentive, please ensure that these conditions are explained to you.All maps, photographs, illustrations and computer based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale.

Quotations: All quotations are subject to availability of services quoted and are not guaranteed until the booking is confirmed and deposit received. Validity date are clearly stated in the Quotation.

Prices DO Include: Accommodation, transfers, tours/cruises, car hire, government taxes and any other inclusions as specified .

Prices DO NOT Include: Any costs incurred en route to and from the destination, meals (unless specified), alcoholic beverages, telephone calls, items of a personal nature, and personal services not specified as being included in costs.

BOOK WITH US

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